Where do We Ship?
→ We Ship across Egypt (if you are not from Egypt and need a Shipment, please DM us)
* Will I be charged For Shipping if I choose to return or refund?
→We offer Free Shipping above 1000 EGP; you will be responsible for shipping fees on both refunds and exchanges within 14 days
*Can I receive part of my order and return the remaining items?
→unfortunately, we cannot offer partial deliveries, however you can receive your entire order and request a refund or exchange, or you can return the full order and place a new one
*How do I ask/Ship my order back to you?
you can request a refund or exchange by Sending us a DM within 14 days of receiving your order. Please note that it must be in de same conditions as received
in its original package
unworn
Tags on
no stains
not washed
will my refund/exchange be processed if the tags are removed or the item is damaged?
→ Unfortunately, we cannot accept items without tags or those that have been damaged
* How can I check on my orders?
→ An order confirmation message will be sent to you with Aramex Shipment number. if you're unable to find your order number, please send Us a DM
• Can I return or exchange international orders at the moment?
→ unfortunately, we are unable to offer exchanges or refunds on international orders at the moment
*
